This service is designed for clients that have limited or no on-staff IT expertise. The Siroonian Technologies' team will develop a comprehensive maintenance and support plan tailored directly to the needs of the customer. Whether your firm requires support for a specific platform or area of the IT Infrastructure such as the Email system or wide area network, our team is ideally suited to meet your needs. If your firm requires complete network support from the desktop PCs through to the servers and wide area network you can rely on Siroonian Technologies to plan for and efficiently maintain your entire network.

Why Outsourcing Makes Sense
In today’s changing economy, firms of all sizes across all industries are seeking ways to reduce cost while maintaining efficiency and competitive advantage. For most firms, the IT department is critical to the firm’s success while at the same time it is often one of the larger expenses. Small and medium sized businesses often find it difficult to strike a balance between the cost of managing the IT infrastructure and the actual return on investment being realized. Additionally, today’s technology is very complex and there are often many vendors involved, including; Internet access, proprietary & non-proprietary software, PC & server vendors, etc.

Is it more cost effective to put technology professionals on staff or outsource to an IT consulting firm? For most small and mid-sized firms, the numbers say that outsourcing is more cost effective. Here are some things to consider when contemplating putting a technical professional on your payroll:

• Is there enough work to keep a staff technician busy? Will the work be interesting enough to offer a challenging work environment and therefore retain your technical employees?
• How complex is the IT infrastructure? Will this person be capable of managing your existing network and troubleshooting the daily problems that come up while helping your firm plan for the future and stay current with constantly changing technology?
• IT personnel are typically highly paid relative to other professions. If your infrastructure is complex, what level of professional will be capable of meeting your needs and how much will it cost to retain their services?
• It is often possible to outsource the entire IT function for the cost of one technician’s salary.
• A strong IT consulting firm will offer a team of highly skilled engineers and business consultants to manage your technology and assist in long term planning among other services that can be customized to meet your specific business requirements.
• IT consulting firms are required to keep their people up-to-date with changing technology in order to remain competitive. Additionally, these engineers are exposed to multiple technology platforms across multiple industries. The benefit of this experience is passed directly onto the client.

Supplemental Staffing
Although many small to mid-sized companies find it economical to outsource the entire IT function, it is not uncommon for organizations to utilize an outsource Company to help supplement the in-house IT staff. Supplemental staff can provide experienced engineers that can contribute immediately for a fixed cost. Additionally, experience has shown that is it never wise to put all your eggs in one basket, specifically when it comes to the critical maintenance of your IT department. If there is a technician on staff, it is wise to have a backup in the event that this person is no longer available. An outsourcing relationship can provide that critical backup.

Specialized Expertise
An outsource IT group can often offer levels of specialized expertise that an in-house staff might not have. When a small to mid sized company employs Siroonian Technologies, they gain access to highly skilled systems engineers and business consultants that are cross-trained in the latest technologies. Our system engineers are exposed to the latest technologies across multiple environments as they service a wide variety of clients. Many organizations have found that it is economical to pay for this level of expertise only when needed (outsource).

Augment the IT Staff
Many organizations find themselves growing faster than their IT infrastructure can handle. Those companies that have an in-house IT staff tend to lag further behind because the staff becomes overwhelmed with keeping the current network running and they do not have time to plan for the future. This will often force organizations to pay a premium to catch up with technology, not to mention that customers may not be willing to wait and find it easier to work with a competitor that is up to speed.

We encourage our engineers to stay current and seek advanced vendor certifications. In fact, our key vendor-partners such as Microsoft, Cisco, Citrix and IBM require our team to stay current with their latest product offerings.